Last month, Delta announced it was drastically reducing its food and beverage service, both in the air and in its Sky Club lounges.
The measures meant snacks and pre-packed food boxes were being introduced in favour of hot meals, while plastic cups, glassware and hot towels were being suspended.
As a result of the changes, Delta has been left with a large quantity of food that would have otherwise expired before it could be served to customers.
Delta is handing that food to charities
This week, Delta said it would provide more than 200,000 pounds of food to hospitals, community food banks and other good causes around the world.
It has already donated perishable food items to Feeding America, a non-profit network that supports food banks, as well as other charities including Georgia Food & Resource Center and Missouri's Carthage Crisis Center.
In Philadelphia, Delta has donated over 500 pounds of food from the Delta Sky Club at the airport to a local Feeding America food bank.
And in France, Delta has teamed up with local caterer Newrest to donate pre-packaged snacks to hospitals and healthcare workers.
Help for call centre staff, too
Delta has also arranged to send fresh Flight Fuel boxed meals to its reservations and customer care centres, to support the teams responding to the unprecedented numbers of customers needing to make changes to their flights.
The food donation is the latest response to the covid-19 crisis by Delta, which has already provided free flights to medical professionals.
As much as the charities will appreciate the supplies, it’s also nice to see something for the call centre workers who have an unenviable job right now, dealing with everybody’s screwed up travel plans. Good work, Delta!
What do you make of Delta’s food donations?