Having had our eyes set on Maidens hotel for a long time, mainly because of the amazing rates, it was time to experience the hospitality here and I must say that my perception of this heritage hotel completely changed once I arrived at the property.
I learned that we got a much better bargain than we imagined. I stayed in multiple category rooms during my visit here while also experiencing their dining services and other offerings, and carefully reviewing each and everything.
About Maidens Hotel, Delhi
This 19th-century hotel is one of the oldest heritage hotels in Delhi and Mr. Puneet Kapoor, the general manager mentioned that “this is one of only two Oberoi heritage properties in India”. The architecture is a great representation of the old-world European charm while being complemented by the modern-day hotel amenities.
The hotel features a total of 55 rooms, including 15-20 suites, along with two restaurants, a bar, gym, and a swimming pool. There is also a salon on the property, although it is operated by a Geetanjali – a third party.
This property is located in Civil Lines, North Delhi, a few minutes walk away from the Civil Lines metro station. India Gate is at a 15-20 minutes drive, while the airport is further away at close to an hour’s drive. The drive to the airport can be really tricky, as there is a strong possibility of encountering traffic on the way. Luke had a terrible experience and he almost missed his flight due to traffic.
Booking Maidens Hotel, Delhi
We first booked this property back in December 2020 for January 2021, but the emergence of UK strain around that time meant that we had to postpone the booking. Then we went through a few more changes before finally booking two Heritage rooms, the entry-level offering at Maidens Hotel, for five nights (March 14 to March 19) with Hotels.com for a total of INR 50,730 (USD 688).
Before moving to Maidens Hotel, we stayed at Oberoi Amarvilas during our trip to Agra, where we were faced with a few issues and brought them up with the management. They couldn’t come up with an instant solution to the problem, which was understandable given the kind of issue it was (I am not going to get into the details much about it in this article), but since Maidens Hotel is an Oberoi property, they made up for it by upgrading both of us to Deluxe suites for the entirety of our stay at the Maidens Hotel.
Arriving at Maidens Hotel, Delhi
Just like our road trip from Delhi to Agra, we took the road to return from Agra to Delhi and finally arrived at Maidens Hotel at 11:30pm. My first reaction was that “the place is huge”. The front lawn was being decorated for a wedding function. As the car stopped at the main entrance, we were warmly greeted by the front office staff, who were expecting us.
Checking into Maidens Hotel, Delhi
The check-in process was simple, the highlight of which was making a manual entry in the register, which made this quite a memorable experience.
Before we were shown to our rooms, we were greeted by the chef in the lobby, who asked if he could serve us some dinner. This was much appreciated, and we placed an order for butter chicken accompanied with rice and bread. We were then finally taken to our rooms using the old-style elevator, which seemed to be the only one in the lobby for guests to use.
The chef also had some firni (Indian dessert made out of milk) sent to the room. Although we appreciated the gesture, butter chicken didn’t live upto the expectation.
Maidens Hotel Deluxe suite
As we walked from the elevator to our rooms, the tall ceilings in the hallway already started giving me a good feeling about this property. I was in room 312, which was at the end of the passage and it was between 65 – 75 sqm in size.
My first impression when I entered the room was that the place is really big, the living area alone was really spacious, and the bedroom and the bathroom were quite big as well.
There was a study table in the living room, along with a large TV screen (which was equipped with OTT services) and a minibar. The couch in the living room, however, wasn’t very comfortable and I felt that it could have been much better.
The bedroom was pretty spacious as well. There was another TV screen in the room and a comfy chair, though I had to move the screen to be able to watch anything from either the bed or the chair. The mattress on the bed was comfortable as I didn’t have any troubles throughout the length of my stay, the same goes for the pillows.
The walk-in wardrobe was an added touch, as by this point I was finding it difficult to come to terms with all that this hotel was offering and yet I hadn’t seen it in any of the ‘top’ lists.
There wasn’t anything fancy about the decor of the suite but I didn’t have any complaints about any of it either.
Another positive was that, since my room was at the end of the corridor, I could even keep my door half-open a few times while working from the room.
I had to extend my stay by an extra night and so, after spending five nights in the suite, I switched to Heritage room for a night.
Maidens Hotel Heritage room
This is the entry-level room at Maidens Hotel, and I was impressed with it. The room was spacious, had the right amount of furniture, featured a good study table, and had a nice bathroom.
I couldn’t help but notice that there was enough space in the bathroom to have a separate shower cubicle, but again, this category of rooms are yet to undergo renovation and time will only tell what happens with it.
The mattress, pillows, couch, TV, and study table were similar to what I had in the suite. However, instead of a walk-in wardrobe, there was a spacious closet here, which was equipped with a safe and an iron table. There was a coffee-making kit and the minibar was also well equipped.
Dining at Maidens Hotel, Delhi
Maidens Hotel has two dining outlets and a bar on the property. One of the restaurants is The Curzon Room, which is an Indian specialty restaurant, while the other restaurant is The Garden Terrace that serves international cuisine.
I must say that dining isn’t an area that Maidens Hotel excels in. There were several instances where I was disappointed with the food service, one of them was during breakfast at The Garden Terrace when I asked for ‘Bhurji’ (Indian preparation of scrambled egg), and the waiter asked “Woh kya hai?” (what is that?) as he took my order. I ended up explaining to him what ‘bhurji’ was and the dish still ended up being disappointing.
The best part about the dining at Maidens Hotel was the ambiance at The Garden Terrace in the mornings, where I watched the peacocks wander around the garden as I took breakfast. One of the staff members explained that there is a bird sanctuary on the property and hence the reason we could see and hear various birds.
I availed in-room dining service quite a few times as well, and while the food was satisfactory, the service was really good. On one of the occasions, while placing the order, the room service executive forgot to cancel one of the items from my order. Once I pointed that out, the hotel was quick to accept their mistake and was kind enough not to charge me for it.
The Cavalry Bar was closed at the time of my visit, but hotel staff let me have a look inside and it looked pretty average. It was small, and a few hangings on the wall contributed to creating a somewhat dull ambiance. The place didn’t give any particular vibe as such, although I may have to return when it is operational to get a better feel of the place.
Other amenities at Maidens Hotel, Delhi
The hotel had, what the general manager described as “the best swimming pool in Delhi”. It was temperature-controlled and was truly amazing. I enjoyed taking a dip early in the morning before heading to breakfast and loved it. As I laid on the sunbed, I heard beautiful bird sounds, which made this whole experience just perfect.
There are lawns at the front as well as the back, which can be used for enjoying evening snacks or just taking a stroll. The lawns are also given out for events, which was the case during my stay. The back lawn is connected to The Garden Terrace restaurant, which is where I spotted the peacocks strolling. The front lawn is near the main entrance and is much bigger than the one at the back.
The front lawn was busy with wedding functions throughout the length of my stay, however, I was lucky to get the back lawn free on a few days.
There is a gym at the property, which was just average. It gave me a feeling that the gym wasn’t being used frequently by guests here (made sense seeing as the swimming pool was so good).
There was a business centre adjacent to the lobby, it featured the desktops along with all the necessary machines so you could come and work from here. I didn’t end up paying another visit to either the gym or the business centre after the first time.
There is also a salon at the property, which is operated by a Geetanjali, a third party. It remained busy most of the time because of the wedding at the hotel.
The Maidens Hotel definitely exceeded my expectations. The property still carried the charm of the British era from the 1900s and to top that off, the rooms were very spacious and the hotel made up for lapses in the dining experience by way of providing really warm service.
The location is a little further north from the happening localities of Khan Market and Connaught place, but the nearest metro station, which is within walking distance from the hotel, helps in providing easy connectivity to the city.
Even though the hotel was quite occupied (due to the wedding), I didn’t really interact with any of the guests. All thanks to Covid-19 making me sceptical, but I heard from the general manager that the hotel is mostly frequented by guests from the USA, Netherlands, UK, and other European countries.
Overall, I got a great deal at this place and I was really happy with my stay here and even though Delhi has no shortage of amazing hotels, I would surely return to this place to experience the imperial vibe – it was something special.
Have you been to the Maidens Hotel in Delhi? What are your thoughts about it?