Qatar Airways has today announced it is doubling its previous tier extension offer - allowing its frequent flyers to hold on to their elite status for a full year, rather than six months.
The Oneworld alliance member said it would "honour the loyalty of its members" by extending or reinstating their tier status for 12 months, for memberships due to expire before 31 January 2021.
It means Privilege Club members can retain their current tier benefits such as upgrades, Shop & Pay with Qmiles, extra baggage, lounge access.
Qatar Airways status extension - the details
Qatar Airways said Gold and Platinum members can now enjoy their Qcredits (used for upgrades, extra baggage, and lounge access) for longer, as they will remain valid for two years, as long as the tier is retained. Qatar is also making Qcredits refundable.
Simon Talling-Smith, chief commercial officer at the airline, said: “At Qatar Airways, we realise that the people travelling right now are those who are trying to get home to their families, with the majority of business and leisure trips being postponed or cancelled.
“As travel restrictions increase, we want to reassure our Privilege Club members that they will not lose their hard-earned membership status.”
As part of measures to limit the spread of coronavirus, the Privilege Club Service Center located at Oryx Galleria Doha will be closed until further notice.
Members are encouraged to download and use the Qatar Airways mobile app or to call the Privilege Club hotline on +974 4023 0023.
Qatar Airways recently changed its commercial policy to allow all passengers the flexibility to alter travel plans up to three days prior to departure, for flights booked until September 30, 2020.
Customers can change their travel plans free of charge by altering the dates of their booking, or exchanging their ticket for a travel voucher valid for one year.
The travel voucher will be equal to the value of their unutilised ticket – plus an additional 10%, excluding statutory taxes. The policy includes award flights.
For more information on any of the changes, head over to Qatar Airways.
Qatar Airways is leading the way with a very fair one year status extension - up from the six months announced previously.
The move ranks Qatar among the most generous loyalty programs we’ve heard from since the onset of coronavirus.
Qatar Airways Privilege Club members can now sleep easy because, once this thing is over, their benefits will still be in tact.